Legal
Terms & Conditions
Please read these terms carefully before using our website or services. By accessing this site or booking an appointment, you agree to be bound by these terms.
These terms apply to all services provided by Mind Food Psychology, operated by Stephanie Georgiou (Registered Psychologist, Psychology Board of Australia).
Effective date: 1 April 2025 • Last updated: April 2025
Contents
1.
Services
Mind Food Psychology provides telehealth psychological services, including individual therapy, ADHD assessment reports, clinical supervision, and online programs. Mind Food Psychology is operated by Stephanie Georgiou, a registered psychologist in Australia (Psychology Board of Australia). All psychological services are delivered in accordance with Australian health and privacy regulations and the Australian Psychological Society (APS) Code of Ethics.
The Binge Free With ADHD workshop and any other online programs offered through this website are educational and coaching programs only. They do not constitute psychological treatment or a clinical service and are not a substitute for individual psychological care. If you are experiencing significant mental health difficulties, please seek support from a registered health professional.
2.
Appointments and Cancellations
Appointments are made via our online booking system (Halaxy) or directly with our administration team. We require at least 48 hours' notice for cancellations or changes to appointments.
Appointments cancelled with less than 48 hours' notice, or where a client does not attend without notice, may incur a late cancellation or non-attendance fee. This fee is at the discretion of the treating psychologist and will be communicated to you at the time of booking. Exceptional circumstances will always be considered.
3.
Fees and Payments
Fees are displayed at the time of booking and may vary depending on the type and duration of the service provided. Payment is required at or before the time of service unless a prior arrangement has been made.
We currently accept the following payment methods:
• Credit and debit card payments
• Bank transfer (by prior arrangement)
Invoices and receipts can be provided upon request. Medicare rebates may be available for eligible clients who hold a valid Mental Health Treatment Plan (MHTP) referral from their GP or psychiatrist. It is the client's responsibility to obtain and provide a valid referral prior to their appointment. Rebates are processed in accordance with Medicare guidelines and are subject to change.Workshop and online program fees are non-refundable once access has been granted, except where required by Australian Consumer Law.
4.
Confidentiality and Privacy
We are committed to maintaining the confidentiality of all personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Health Records Act 2001 (Vic).
Confidentiality has limits. Information may be disclosed without your consent where there is a serious and imminent risk of harm to you or another person, where disclosure is required by law (for example, mandatory reporting obligations), or where a court order requires it. These limits will be explained to you at the commencement of services.
Please refer to our Privacy Policy for full details on how we collect, use, store, and disclose your personal information.
5.
Telehealth Services
As a telehealth-only practice, all consultations are conducted via secure video conferencing or telephone. We take all reasonable steps to ensure the privacy and security of our telehealth platform.
Clients are responsible for ensuring they are in a private, secure environment during sessions and for maintaining the confidentiality of their own connection. Telehealth services may not be appropriate for all presentations. Your psychologist will discuss suitability with you at or before your first appointment.
In the event of a technical failure during a session, your psychologist will attempt to reconnect via an agreed alternative method (such as telephone). If a session cannot be completed due to technical issues outside the client's control, a partial or full fee waiver may be applied at the psychologist's discretion.
6.
Intellectual Property
All content on this website and in associated materials, including workshop recordings, program workbooks, course videos, written guides, and social media content, is the intellectual property of Mind Food Psychology. This includes the trademark Binge Free With ADHD™.
Reproduction, redistribution, resale, or sharing of any materials without express written consent is strictly prohibited. Purchasing access to a workshop or program grants you a personal, non-transferable licence to use the materials for your own private use only.
7.
Limitation of Liability
Psychological services are provided in good faith and in accordance with professional and ethical standards. However, psychology is not an exact science and outcomes vary between individuals. No guarantee of any specific therapeutic outcome is made or implied.
To the extent permitted by law, Mind Food Psychology is not liable for any direct, indirect, incidental, or consequential loss, injury, or damage arising from the use of our services, website, or materials. Nothing in these terms limits any rights you may have under the Australian Consumer Law.
The information on this website is general in nature and is not a substitute for professional psychological advice. If you are in crisis or require immediate support, please contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or present to your nearest emergency department.
8.
Limitation of Liability
Psychological services are provided in good faith and in accordance with professional and ethical standards. However, psychology is not an exact science and outcomes vary between individuals. No guarantee of any specific therapeutic outcome is made or implied.
To the extent permitted by law, Mind Food Psychology is not liable for any direct, indirect, incidental, or consequential loss, injury, or damage arising from the use of our services, website, or materials. Nothing in these terms limits any rights you may have under the Australian Consumer Law.
The information on this website is general in nature and is not a substitute for professional psychological advice. If you are in crisis or require immediate support, please contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or present to your nearest emergency department.
9.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, legal obligations, or best practice. Updated terms will be published on this page with a revised effective date. Your continued use of our services following any update constitutes acceptance of the revised terms. We encourage you to review this page periodically.
10.
Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
11.
Contact
If you have any questions or concerns about these Terms and Conditions, please get in touch:
Operated by Stephanie Georgiou, Registered Clinical Psychologist
Email: bookings@stephaniegeorgiou.co
These terms were last reviewed in April 2025. For questions, please contact us or email bookings@stephaniegeorgiou.co